STARTUPHQ PRIVACY POLICY

INTRODUCTION

Thank you for choosing StartupHQ! We are committed to providing you with the best possible legal compliance and business support services and walking you through your business set-up and expansions.

We value the privacy of your personal information and recognize that you have the right to protect and secure that data.

This Privacy Policy describes the information StartupHQ Consult Limited (collectively, "StartupHQ," "we," or "us") collects or allows others to collect from you and your computer or device when you use startuphqconsult.com or any of its Sites and platforms, or other interactive services provided by StartupHQ (collectively, the "StartupHQ Services" or "Services"). This Privacy Policy also explains how that information may be used and shared and the choices you have to limit or prevent certain uses or sharing of that information.

By using or accessing the Services, you agree to the terms of this Privacy Policy. We may update our Privacy Policy to reflect changes to our information practices. If we do this and the changes are material, we will post a notice that we have made changes to this Privacy Policy at https://startuphqconsult.com, and we will indicate the date these terms were last revised at the top of the Privacy Policy. Any revisions to this Privacy Policy will become effective at the end of that 7-day period.

If you don't understand a section of our policy or have any questions about how our policy might apply to you, please contact us at admin@startuphqconsult.com.

The aim of this Privacy Policy is to:

  • • Ensure that you understand what personal data we collect about you, the reasons why we collect and use it, and who we share it with;
  • • Explain the way we use the personal data that you share with us in order to give you a great experience when you are using the Services; and
  • • Explain your rights and choices in relation to the personal data we collect and process about you and how we will protect your privacy.

We hope this helps you to understand our privacy commitments to you.

1. ELIGIBILITY TO USE SERVICES

Our Services generally require users to be at least 18 years of age. Our Services may allow users above the age of 18 (such as business representatives, parents, and guardians) to submit personal information on behalf of others, including minors. Such users assume full responsibility for their submission, use, and transmission of such information.

2. INFORMATION WE COLLECT

A. Personal Information

We collect personal information required for the particular Service selected on our Sites in order to: (i) carry out the Services ordered by the User; (ii) fulfill the legal obligations and all anti-money laundering policies in the relevant jurisdiction; (iii) communicate any updates and progress in the Services ordered on the platform. This information includes your name, address, age, ID documents (such as International Passport, National ID, Driver's License), phone number, email address, business information, and other documentation as may be required for regulatory compliance.

B. Information You Provide Directly Through Our Services

We, and service providers and partners working on our behalf, will collect any information that you choose to provide directly through our Services. For example, such information may be collected when you:

  • • Register for an account or other content access;
  • • Register to receive an email newsletter;
  • • Email, text, or otherwise share content provided via our Services;
  • • Contact us with a message or inquiry;
  • • Make a purchase from us or pay for our Services;
  • • Generate, post, upload, or otherwise submit to our Services user-generated materials;
  • • Register for one of our events, webinars, or contests;
  • • Apply for a job, internship, or fellowship with the Company;
  • • Participate in a survey or feedback request.

We also may ask you (especially via email from admin@startuphqconsult.com) to provide other information about yourself for various other purposes that we specify or make apparent at the time of collection.

C. Information We Collect Through Automatic Data Collection Technologies

We, our service providers, and our vendors and partners working on our behalf automatically collect certain information about your computer or device and your interactions with our Services through certain tracking technologies. Depending on which Services you use and how you access them, the information collected automatically may include:

  • • Your navigation path through the Services;
  • • Information about your interactions with our email messages, such as links clicked on and whether messages were opened or forwarded;
  • • Any error you encountered during your use of the Services;
  • • Technical information about your device, browser, and operating system.

This information helps us improve our Services and to deliver better and more personalized service, including by enabling us to:

  • • Estimate our audience size and usage patterns;
  • • Store information about your preferences, allowing you to customize your Services according to your individual interests;
  • • Speed up your searches and requests;
  • • Recognize users when they return to use our Services.

D. Cookies and Similar Technologies

The technologies we use for automatic data collection may include:

Cookies (or Browser Cookies): A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services.

The information gathered through cookies may include:

  • • The date and time when you access our Website;
  • • The Website pages that you view and any download that you may make through such pages;
  • • Whether or not such viewing or download is successful;
  • • The internet address of the Website or the domain name of the computer or device from which you access our Website;
  • • The operating system of the machine running your web browser; and
  • • The type and version of your web browser.

Kindly note that you may reject all or certain cookies that are used by our Website and you may also modify your web browser preferences to do so. Nevertheless, kindly note that if you reject all cookies, you might be unable to use some of the services available on our Website. Moreover, kindly note that you may set your browser in a certain way in order to be notified when you receive a cookie so that you have the option to choose whether to accept the cookie or not. In this regard, you should note that if you do so, this may materially affect the quality of service and data you receive. Thus, you would be doing this at your own risk.

3. HOW WE USE THE DATA WE COLLECT

We use information that we collect about you or that you provide to us, including any personal information of you or any other person whose authority you have to provide for the provision of the Services:

  • • To present the Services and their contents to our users;
  • • To provide you with information, products, or services that you request from us;
  • • To fulfill any purpose for which you provide it;
  • • To provide you with notices about your account or service orders, including expiration and renewal notices;
  • • To carry out our obligations and to enforce our rights arising from any contracts entered into between us and our users, including for billing and collection;
  • • To notify you about changes to the Services or any products offered or provided to you;
  • • To allow you to participate in interactive features available on our Services;
  • • To comply with legal and regulatory requirements;
  • • For any other purpose with your consent.

We may also use your information to contact you about our own and third parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please email us at admin@startuphqconsult.com.

4. HOW WE MAY DISCLOSE YOUR INFORMATION

We may disclose personal information to our partners, service providers, and statutory authorities, that we collect or you provide as described in this Privacy Policy:

  • • To fulfill the purpose for which you provide it, i.e., to carry out the Service you requested;
  • • To our service providers, partners, and agents who perform services on our behalf;
  • • To regulatory bodies and government agencies as required by law;
  • • For any other purpose disclosed by us when you provide the information.

We may also disclose your personal information:

  • • To comply with any court order, law, or legal process, including responding to any government or regulatory request;
  • • To enforce or apply our Terms of Service and other agreements, including for billing and collection purposes;
  • • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of StartupHQ, our customers, or others.

5. DATA RETENTION

We keep your personal information only as long as necessary to provide you with the StartupHQ Services and for legitimate and essential business purposes, such as maintaining the performance of the StartupHQ Services, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes.

We keep some of your personal information for as long as you are a user of StartupHQ Services. If you request, we will delete or anonymize your personal information so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal information, including situations such as the following:

  • • If there is an unresolved issue relating to your accounts, such as an outstanding credit on your account or an unresolved claim or dispute, we will retain the necessary personal information until the issue is resolved;
  • • Where we need to retain the personal information for our legal, tax, audit, and accounting obligations, we will keep the necessary personal information for the period required by applicable law; and/or
  • • Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.

6. DATA SECURITY

We employ physical, electronic, and managerial safeguards in an effort to secure the information we collect. These safeguards vary based on the sensitivity of the information. Because no security system is impenetrable, however, we cannot guarantee the security of our databases or that information you supply will never be intercepted, accessed, or disclosed in a manner that is inconsistent with this Privacy Policy.

Because most email and mobile transmissions are not encrypted, you should take special care in deciding what information you send to us via email, text messages, or other mobile transmissions. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

7. THIRD-PARTY LINKS, SITES, AND SERVICES

Our Services may contain links to other sites, applications, platforms, and services operated by third parties whose privacy policies we don't control and may differ significantly from ours. For instance, clicking or tapping on a sponsorship credit or some third-party logos on StartupHQ Services will take you to an entirely different site or service that may collect, use and share information in ways that StartupHQ would not. You also may access StartupHQ content and the StartupHQ Services from a third-party site or service that may collect, use and share information in ways that StartupHQ would not. StartupHQ is not responsible for the content or privacy practices of these third-party services and we recommend that you familiarize yourself with the privacy policies of any such sites or services you visit or access.

8. COMPLIANCE WITH DATA PROTECTION LAWS

Nigeria Data Protection Act (NDPA)

StartupHQ is committed to complying with the Nigeria Data Protection Act 2023 and all applicable data protection regulations in Nigeria. We ensure that all personal data is collected, processed, and stored in accordance with the requirements of the NDPA and the Nigeria Data Protection Commission's regulations.

General Data Protection Regulation (GDPR)

StartupHQ provides services to clients from across the world. Consequently, we confirm to you that as an EU citizen, your privacy rights under the GDPR are fully protected by your use of StartupHQ Sites. Any information containing personal data shall be handled in accordance with all applicable privacy laws and regulations, including without limitation the GDPR and equivalent laws and rules. If for the performance of the Services, it is necessary to exchange personal data, StartupHQ shall ensure that the use of your data by authorized vendors and partners shall be in compliance with the GDPR.

9. YOUR RIGHTS AND CHOICES

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • • Access: You have the right to request access to the personal information we hold about you;
  • • Correction: You have the right to request that we correct any inaccurate personal information;
  • • Deletion: You have the right to request deletion of your personal information, subject to legal and contractual obligations;
  • • Objection: You have the right to object to certain processing of your personal information;
  • • Portability: You have the right to request a copy of your personal information in a portable format;
  • • Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at admin@startuphqconsult.com.

10. UNSOLICITED ADVERTISING POLICY

StartupHQ Consult Limited ("StartupHQ" or "We") values the privacy of its users and is dedicated to ensuring that our brand and website are not publicized using unsolicited email messages, also known as spam. We require that all emails promoting StartupHQ or its services are sent only to clients who have agreed to receive such messages. Unsolicited advertising can be disruptive and intrusive to the user experience.

Scope

This policy applies to all individuals and entities, including, but not limited to, employees, contractors, affiliates, partners, and users of www.startuphqconsult.com. The policy also covers all platforms, channels, and media where unsolicited advertising may occur, including email, SMS, social media, instant messaging, and any other forms of digital or physical communication.

Definition of Unsolicited Advertising

Any promotion, information or solicitation that is sent to a person via email without their prior consent, where there is no pre-existing relationship between the sender and the recipient, is unsolicited email or spam.

Examples of Unsolicited Advertising

  • • Any email message that is sent to a recipient who had previously signed up to receive newsletters, product information or any other type of bulk email but later opted-out by indicating to the sender that they did not want to receive additional email;
  • • Any email message that is sent to recipients that have had no prior association with the organization or did not agree to be emailed by the organization;
  • • Any email message that is sent to a recipient without a way for a person to opt-out or request that future mailings not be sent to them;
  • • Any email message that does not have a valid email address in the From Line;
  • • Any email message that contains any false or misleading information in the header, subject line or message itself;
  • • Any message that is sent to email addresses that have been harvested off of websites, newsgroups, or other areas of the Internet.

Policy

Before users can receive messages, advertising or promotions from www.startuphqconsult.com, such a user must have agreed to receive such messages. Any recipient may request at any time to be removed from our list, and we will comply with that request. In addition, we will thoroughly investigate any allegations made by recipients relating to unsolicited messages.

We require that all emails promoting www.startuphqconsult.com or its services are sent only to users who have agreed to receive such messages. We prohibit any advertising of our brand and website using unsolicited email messages. If you feel you've been sent unsolicited emails promoting our brand or website and would like to register a complaint, please contact us at admin@startuphqconsult.com. We will immediately investigate all allegations made related to unsolicited messages.

As a User kindly remember the following as you use www.startuphqconsult.com:

  • • Your email address is safe with us;
  • • We never sell or share your email addresses with other companies;
  • • You can unsubscribe at any time;
  • • We require that each email message sent out from www.startuphqconsult.com includes an easy way for subscribers to remove themselves via an unsubscribe link;
  • • If you receive a newsletter or email and decide you don't like it, simply click the unsubscribe link at the bottom of the email.

Reporting and Monitoring

StartupHQ encourages users and the public to report any unsolicited advertising or promotion of our website to our designated email address: admin@startuphqconsult.com. We will investigate all reports and take appropriate action to prevent further occurrences. We also monitor our brand mentions and online presence to identify and address any instances of unsolicited advertising.

Consequences of Violating this Policy

Individuals or entities found to be in violation of this policy may be subject to legal action, including but not limited to:

  • • Cease and desist orders;
  • • Injunctions;
  • • Monetary damages; and
  • • Termination of any existing partnership, contract, or affiliation with StartupHQ.

StartupHQ reserves the right to ban or block individuals or entities from accessing our website or using our services if they are found to be in violation of this policy.

11. INTERNATIONAL DATA TRANSFERS

If you are accessing our Services from outside Nigeria, please be aware that your information may be transferred to, stored, and processed in Nigeria or other countries where we or our service providers operate. By using our Services, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection rules than your country.

12. CHILDREN'S PRIVACY

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe we have collected personal information from a child under 18, please contact us at admin@startuphqconsult.com.

13. CHANGES TO THIS PRIVACY POLICY

StartupHQ reserves the right to revise or amend this Privacy Policy at any time. Any changes to this Privacy Policy will be communicated to all relevant parties and posted on our website. We will indicate the date these terms were last revised at the top of the Privacy Policy. By using or engaging with www.startuphqconsult.com, you agree to abide by this Privacy Policy and any future revisions or amendments.

14. CONTACT INFORMATION

If you have any questions, requests or complaints, or you require further information not already provided in this Privacy Policy, please contact us:

By Email: admin@startuphqconsult.com

By Phone: 0701 685 0509

Website: www.startuphqconsult.com